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Scheduled Maintenance
gastronovi Office - Wartungsarbeiten an der RKSV-Integration in Österreich

Sehr geehrte Nutzerin, Sehr geehrter Nutzer,

am Samstag den 16.11.2019 werden Wartungsarbeiten an der RKSV-Integration vorgenommen. Hiervon sind einige unser Kunden in Österreich betroffen. Andere Länder sind nicht betroffen.

Die A-Trust, der für die RKSV genutzte Dienstleister, führt Arbeiten an seinem Rechenzentrum durch. Diese Arbeiten beginnen um 09:00 Uhr und werden nach Aussage von A-Trust spätestens um 16:00 Uhr beendet sein. Die Nichterreichbarkeit liegt damit unterhalb der 48 Stunden, ab welcher eine Meldung bei der Finanz notwendig wäre.

Sie können in dieser Zeit weiter mit gastronovi Office arbeiten und Kassiervorgänge durchführen. Ggf. erhalten Sie während der Wartungsarbeiten beim Kassieren einen Hinweis, dass die Signatureinheit ausgefallen ist und der Belegdruck ist um wenige Sekunden verzögert. Sobald die Wartungsarbeiten abgeschlossen sind wird die RKSV-Integration vollautomatisch wieder in Betrieb genommen, es sind keine Aktionen Ihrerseits dafür erforderlich.

Wir bitten um Ihr Verständnis.

Past Incidents

Tuesday, 2. July 2019

No incidents reported

Monday, 1. July 2019

No incidents reported

Sunday, 30. June 2019

No incidents reported

Saturday, 29. June 2019

No incidents reported

Friday, 28. June 2019

No incidents reported

Thursday, 27. June 2019

No incidents reported

Wednesday, 26. June 2019

No incidents reported

Tuesday, 25. June 2019

No incidents reported

Monday, 24. June 2019

No incidents reported

Sunday, 23. June 2019

No incidents reported

Saturday, 22. June 2019

No incidents reported

Friday, 21. June 2019

No incidents reported

Thursday, 20. June 2019

No incidents reported

Wednesday, 19. June 2019

No incidents reported

Tuesday, 18. June 2019

No incidents reported

Monday, 17. June 2019

No incidents reported

Sunday, 16. June 2019

No incidents reported

Saturday, 15. June 2019

No incidents reported

Friday, 14. June 2019

No incidents reported

Thursday, 13. June 2019

No incidents reported

Wednesday, 12. June 2019

No incidents reported

Tuesday, 11. June 2019

No incidents reported

Monday, 10. June 2019

No incidents reported

Sunday, 9. June 2019

No incidents reported

Saturday, 8. June 2019

No incidents reported

Friday, 7. June 2019

No incidents reported

Thursday, 6. June 2019

No incidents reported

Wednesday, 5. June 2019

gastronovi HOTAPI Übermittlung von Verkäufen an INFOR und SIHOT beeinträchtigt

Es gab eine Störung, die Kunden mit aktivierter Schnittstelle zu den Hotelsystemen Infor und SIHOT betroffen hat. Verkäufe im Kassensystem wurden zwischen 10:30 und 13:38 Uhr verzögert übertragen. Die Störung wurde um 13:38 behoben und alle offenen Verkäufe wurden an Infor und SIHOT übermittelt.

Tuesday, 4. June 2019

No incidents reported

Monday, 3. June 2019

No incidents reported

Sunday, 2. June 2019

No incidents reported

Saturday, 1. June 2019

No incidents reported

Friday, 31. May 2019

No incidents reported

Thursday, 30. May 2019

No incidents reported

Wednesday, 29. May 2019

No incidents reported

Tuesday, 28. May 2019

No incidents reported

Monday, 27. May 2019

No incidents reported

Sunday, 26. May 2019

No incidents reported

Saturday, 25. May 2019

No incidents reported

Friday, 24. May 2019

No incidents reported

Thursday, 23. May 2019

No incidents reported

Wednesday, 22. May 2019

No incidents reported

Tuesday, 21. May 2019

No incidents reported

Monday, 20. May 2019

No incidents reported

Sunday, 19. May 2019

No incidents reported

Saturday, 18. May 2019

No incidents reported

Friday, 17. May 2019

No incidents reported

Thursday, 16. May 2019

No incidents reported

Wednesday, 15. May 2019

No incidents reported

Tuesday, 14. May 2019

No incidents reported

Monday, 13. May 2019

No incidents reported

Sunday, 12. May 2019

No incidents reported

Saturday, 11. May 2019

No incidents reported

Friday, 10. May 2019

No incidents reported

Thursday, 9. May 2019

No incidents reported

Wednesday, 8. May 2019

No incidents reported

Tuesday, 7. May 2019

No incidents reported

Monday, 6. May 2019

No incidents reported

Sunday, 5. May 2019

No incidents reported

Saturday, 4. May 2019

No incidents reported

Friday, 3. May 2019

No incidents reported

Thursday, 2. May 2019

No incidents reported

Wednesday, 1. May 2019

No incidents reported

Tuesday, 30. April 2019

No incidents reported

Monday, 29. April 2019

No incidents reported

Sunday, 28. April 2019

No incidents reported

Saturday, 27. April 2019

No incidents reported

Friday, 26. April 2019

No incidents reported

Thursday, 25. April 2019

No incidents reported

Wednesday, 24. April 2019

gastronovi Office Verzögerungen im Mailversand

Aktuell kann es vereinzelt zu Verzögerungen im E-Mail-Versand von gastronovi Office kommen. Wir arbeiten bereits an einer Lösung zur Behebung des Problems.

Tuesday, 23. April 2019

No incidents reported

Monday, 22. April 2019

No incidents reported

Sunday, 21. April 2019

No incidents reported

Saturday, 20. April 2019

No incidents reported

Friday, 19. April 2019

No incidents reported

Thursday, 18. April 2019

No incidents reported

Wednesday, 17. April 2019

No incidents reported

Tuesday, 16. April 2019

No incidents reported

Monday, 15. April 2019

No incidents reported

Sunday, 14. April 2019

No incidents reported

Saturday, 13. April 2019

No incidents reported

Friday, 12. April 2019

No incidents reported

Thursday, 11. April 2019

No incidents reported

Wednesday, 10. April 2019

No incidents reported

Tuesday, 9. April 2019

No incidents reported

Monday, 8. April 2019

No incidents reported

Sunday, 7. April 2019

No incidents reported

Saturday, 6. April 2019

No incidents reported

Friday, 5. April 2019

No incidents reported

Thursday, 4. April 2019

No incidents reported

Wednesday, 3. April 2019

No incidents reported

Tuesday, 2. April 2019

No incidents reported

Monday, 1. April 2019

No incidents reported

Sunday, 31. March 2019

No incidents reported

Saturday, 30. March 2019

No incidents reported

Friday, 29. March 2019

No incidents reported

Thursday, 28. March 2019

gastronovi Office Einzelne Kunden sind betroffen

Es gibt derzeit vermehrt Meldungen, dass Android-Geräte keine Verbindung zum Druckerserver aufbauen können. Das Problem wurde identifiziert und behoben. Bitte laden Sie Ihre Kasse neu, falls Sie keine Verbindung herstellen können.

Wednesday, 27. March 2019

No incidents reported

Tuesday, 26. March 2019

No incidents reported

Monday, 25. March 2019

No incidents reported